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| 1.
Files can be transferred to the web server via File Transport
Protocol
(FTP). If you need FTP, telnet, mail, or other Internet software, visit
Shareware.com. Shareware.com is a source for the latest Internet
applications
with ratings and reviews to help you decide which application is best
suited
for your needs. An FTP tutorial is also available for beginner users
who
may not be familiar with FTP. |
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| 2.
A Virtual Domain means having your own domain name
(http://www.your-name.com)
without having to install expensive server hardware and software. With
a Virtual Domain, you utilize our server's storage space, however, you
are still professionally represented via your own personal Internet web
address domain name (www.your-name.com) and by your own personal e-mail
address domain name (you@your-name.com). |
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| 3.
You have unlimited access via FTP 24 hours a day. As such, you can
create and maintain your web pages on your own computer and upload
files
to your web site at your leisure. |
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| 4.
Yes, you can use your account for commercial purposes. The World
Wide
Web has become the most efficient and cost-effective means of making
information
available to the users of the Internet community and we encourage our
customers
to utilize such an enormous medium. |
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| 5.
New accounts are generally set up within 48 hours from the time we
receive your order. Once an account is set up an activation notice will
be sent to you via email including your user-ID, password, and FTP host
name. You can begin uploading files to your new web site immediately.
Domain
account users will be given a temporary URL to access their site via
the
web prior to the completion of either domain registration or domain
modification. |
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| 6.
Yes. We encourage our customers in need of assistance to contact
us with questions or concerns about their web site. However, we
provide technical support only, we cannot provide help with HTML syntax
or CGI programming problems. |
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| 7.
An email warning will be sent before this actually occurs. You may
purchase extra traffic at 1.00 per 100 megs or 10.00 per gig. |
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| 8.
Yes, you can purchase extra disk space at $5.00 per month for each
additional 100 megs. |
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| 9.
Yes, each domain has its own cgi-bin. We only monitor for poorly
written
scripts that may become resource hogs. |
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| 10.
Yes, SSI's will parse on
any page ending in .sht or .shtml, rather
than the usual .htm or .html. |
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| 11.
Yes. We currently house domains from over 100 countries, For none
Internic
domains you will need to file the registration with your local NIC
services. |
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| 12.
Currently jdk is installed on all servers. |
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| 13.
Yes, you will be able to access the domain address with or without
the "www" in front of the domain name. Example:
[http://www.your-name.com]
or [http://your-name.com] is acceptable, whichever you prefer. |
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| 14.
No, you will need local Internet access in order to maintain your
web
site and retrieve email addressed to your site. |
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| 15.
Yes, we do backups of your
home and WWW directories 3 times per week.
There is a small charge to pull a backup when requested. |
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| 16.
Yes, we do handle the domain name registration. |
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| 17.
Yes, just be sure to specify that you are requesting a transfer and
NOT a new domain. You should keep the service with your current
provider
while waiting to complete the transfer process. |
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| 18.
It usually takes about 48-hours before it is active. All Internet
providers
must update their records (DNS tables) to reflect the new site's
location. |
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